I installed Microsoft Intellipoint 5.2 hoping that would help, but still no luck. There wasn't any additional software that came with the mouse, you are just supposed to plug it in and it should work. It says on the microsoft website that that is all I need. Problems can arise when your hardware device is too old or not supported any longer.I have Windows XP with the service pack 2 installed. This will help if you installed an incorrect or mismatched driver. Try to set a system restore point before installing a device driver.
It is highly recommended to always use the most recent driver version available. Some applications that previously supported horizontal scrolling may not work. Some software features, such as keyboard Hot Keys and advanced mouse functionality, are not supported and may not work with applications running at elevated privileges. Bluetooth First Connect wireless technology will not function when running Windows Vista. This primarily applies to the Microsoft Windows Vista Premium and Microsoft Windows Vista Ultimate editions. When using the latest Microsoft wireless keyboard or mouse receivers such as 27 MHz wireless technology, and not Bluetooth® wireless technology, the screen saver will not be automatically activated. If you have the Wireless Notebook Presenter Mouse 8000, open Control Panel and select Wireless Notebook Presenter Mouse 8000 to ensure functionality. After installation, you can open Control Panel to select any missing device from the complete device list. During Setup, your device may not be found in the device list choose another device from the list to proceed. The Magnify feature does not support Microsoft Windows Aero but will work when Windows Aero is turned off. This presents no issue for use or installation. During Setup, the title bar refers to the incorrect version (appears as version 6.0 but it should be 6.1). Known Issues Microsoft is aware of the following current issues for Windows Vista and is working to resolve them.
Connect your keyboard and mouse to the computer that is running Windows Vista to navigate through the IntelliType Pro and IntelliPoint setup processes. Your Microsoft keyboard and mouse will work with basic functionality when running Windows Vistaâ„¢ prior to installing the IntelliType Pro and IntelliPoint software. Selecting the correct device will ensure that you have all features and complete functionality. Click Mouse for the Mouse Properties and select either Wireless Laser Mouse 8000 or Wireless Notebook Presenter Mouse 8000 from the device list. After installation, select your device by doing the following: Open Control Panel Home and click Hardware and Sound.
Select any other mouse device to proceed. When selecting your mouse device during Setup for beta software installation, note that the Wireless Laser Mouse 8000 and Wireless Notebook Presenter Mouse 8000 devices are missing from the device selection list.
If you have a desktop set (keyboard and mouse set), you will need to install the keyboard software (IntelliType Pro) and the mouse software (IntelliPoint) in separate installation processes.
Important Details Please read and print all installation notes and known issues for important details before beginning any software installation.